Project preparation guide
Choose your project type to see a clear list of what helps us get started: information, text, images and accounts, grouped into parts. Then send what you have through the form below.
You do not need everything ready Send what you have now, even if it is only a little. Optional items are clearly marked, and we help you complete the rest step by step.
What type of project are you preparing?
Choose the type closest to your project to see what is worth preparing.
What we need to build a site that presents your business: information, pages, identity, photos and contact details.
- Company information
- Site content and pages
- Identity and design
- Photos and media
- Extra pages and features
- Contact and accounts
Company information
Helps us understand your business and write the site in a way that suits your customers.
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Company name as customers see it
In Arabic and English if you have both, exactly as you use it.
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About the company
A few lines: what you do, since when and for whom.
Word · PDF
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Main services or products
A list of titles is enough; we organise the details with you.
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Your target customers
Who usually buys from you, and what do they ask before deciding?
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What sets you apart Optional
Short points in your own words, even if they are not tidy.
Site content and pages
The text is what customers read before they decide to contact you.
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List of pages you want
Such as Home, About, Services and Contact; we suggest the rest with you.
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Page text for each page
Ready text or rough notes; content writing can be added to the quote.
Word · PDF
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Details of each service for each service
What it includes, who it suits and what customers ask about it.
Word · PDF
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Frequently asked questions Optional
Questions you hear often by phone or WhatsApp, with their answers.
Word · PDF
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Past work or certificates Optional
Projects you have completed, or certificates and accreditations you want to show.
PDF · JPG · PNG
Identity and design
Keeps the site consistent with how your brand looks everywhere else.
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Logo file
The best version you have; an SVG or PDF is sharper than an image.
SVG · PDF · PNG · AI
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Brand guide, or colours and fonts Optional
Your brand guide if you have one, or the colours you use today.
PDF
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Websites you like Optional
Links to sites you like, with a short reason for each.
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Design styles to avoid Optional
Colours or styles that do not suit you, so we avoid them early.
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Current printed material Optional
A brochure, business card or company profile that reflects your brand.
PDF · JPG
Photos and media
Real photos of your work give visitors a clearer picture of you.
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Photos of your work
Projects, products or services in action, at the highest quality you have.
JPG · PNG
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Photos of your team or premises Optional
Real, well-lit photos; phone shots are fine.
JPG · PNG
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Introductory video Optional
If the file is large, share a link instead of uploading it.
MP4 · MOV
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Downloadable files Optional
A catalogue or company profile you want visitors to download.
PDF
Extra pages and features
Defines what the site needs beyond the information pages.
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Site languages
Arabic only, or English too? And who prepares the translation?
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Request and contact forms
The fields you need, and the email address that receives the messages.
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Bookings or appointments Optional
If you take bookings: which services and times, and who confirms them?
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Blog or news Optional
Will you publish articles or news, and who will write them?
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Links to systems or tools Optional
Such as a booking system or customer software you already use.
Contact and accounts
Sets how customers reach you and where the site will live.
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Domain name
Have one? Tell us where it is registered. If not, we suggest options.
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Business email
The address for site messages, and whether you want email on your domain.
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Phone and WhatsApp numbers
The numbers customers should use, and your working hours if any.
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Address and map link Optional
Your Google Maps link, if customers visit your premises.
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Social media links Optional
Only the accounts you want shown on the site.
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Access to current hosting Optional
Do not send passwords here; we agree on a secure way with you.
What we need to build a store that shows your products and takes orders: products, payment, shipping and policies.
- Store information
- Product details
- Categories and offers
- Payment and invoices
- Shipping and delivery
- Policies and legal pages
- Identity and contact
Store information
Helps us understand what you sell, to whom and how.
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Store name
As you want it shown, in Arabic and English if you have both.
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About the store
What you sell, to whom and what makes your products different.
Word · PDF
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How you sell today
WhatsApp, social pages, an existing store or a physical shop.
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Target countries and cities
Where you sell now, and where you plan to sell next.
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Store languages and currency
The languages the store uses, and the currency for prices.
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Stores you like Optional
Links to stores whose layout you like, with a short reason.
Product details
They are the heart of the store; the more complete their details, the clearer they look.
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Product list
A simple Excel sheet is enough, with one column per detail.
Excel · CSV
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Product name and category for each product
The name customers search for, and the category it belongs to.
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Product description for each product
Specifications, sizes, materials and what customers usually ask.
Word · Excel
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Product price for each product
The current price, and any sale price.
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Product images for each product
Clear photos on a plain background, ideally from several angles.
JPG · PNG · WEBP
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Product variants for each product Optional
Such as size or colour, with each variant’s price if it differs.
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Stock available for each product Optional
If you want the store to keep track of stock for you.
Categories and offers
The category structure decides how customers reach a product.
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Store categories
Main and sub-categories as you see them; we refine them with you.
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Category images or banners Optional
Images for each category, or we design them if they are in scope.
JPG · PNG
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Offers and discounts Optional
The kinds of offers you use: discounts, coupons or free shipping.
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Featured products Optional
The products you want to highlight on the home page.
Payment and invoices
Decides how your customers pay, and which accounts the connection needs.
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Payment methods you want
Cards, mobile wallets, instalments or others.
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Payment gateway account Optional
Have a merchant account? Name the provider. If not, we help you choose.
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Cash on delivery
Do you accept it, and does it carry a fee or an order limit?
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Invoice details Optional
Trading name and tax number, if they must appear on invoices.
Shipping and delivery
Clear shipping details answer the customer’s key questions before payment.
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Shipping companies
The companies you work with now, or would like to.
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Delivery areas
The cities, regions or countries you deliver to.
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How delivery fees are set
A flat rate, by area or weight, or free above a set amount.
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Usual delivery times Optional
What you currently tell customers about when orders arrive.
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Handling returns
Who collects returned items, and who pays for their shipping?
Policies and legal pages
Pages customers read before buying, and payment gateways may ask for them at activation.
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About page
Your store’s story in brief, and who is behind it.
Word · PDF
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Privacy policy
Not ready yet? We agree with you on how to prepare it before launch.
Word · PDF
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Terms and conditions
The sales, ordering and payment terms you work by.
Word · PDF
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Returns and refunds policy
The period, the conditions and how money is refunded, in clear words.
Word · PDF
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Shipping policy Optional
It can be written from your answers in the shipping part above.
Word · PDF
Identity and contact
Makes the store look like your brand and easy for customers to reach you.
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Logo file
The best version you have; an SVG or PDF is sharper than an image.
SVG · PDF · PNG · AI
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Brand colours and fonts Optional
Your brand guide if you have one, or the colours on your pages.
PDF
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Domain name
Have one? Tell us where it is registered. If not, we suggest options.
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Phone and WhatsApp numbers
The numbers customers use about their orders.
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Email for order notifications
The address that receives new order notifications.
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Social media links Optional
The accounts you want shown in the store.
What we need to understand your app idea and shape its first release, from screens to store publishing.
- Idea and users
- Main features and screens
- Accounts and roles
- Content and data
- Connected services
- Store publishing
- Identity and contact
Idea and users
A clear problem to solve shapes everything that follows.
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Description of the idea
A short paragraph: what is the problem, and how does the app solve it?
Word · PDF
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Target users
Who will use the app, and roughly how often?
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Goal of the first release
The most important thing the app must do at launch.
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Platforms you need
Android, iOS or both?
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Apps you like Optional
Apps you like, and what you like about them.
Main features and screens
Help us define the scope and set priorities.
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List of features
Write them as you imagine them, then mark what the first release needs.
Word · PDF · Excel
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The user journey
The user’s steps from opening the app to finishing the main task.
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Sketches or wireframes Optional
Paper sketches or rough screen images are perfectly fine.
PDF · JPG · PNG
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Admin panel
What you or your team want to manage behind the app.
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What can wait Optional
Features that matter but suit a later stage.
Accounts and roles
Sets who signs in, and what each user sees.
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User types
Such as customer, provider and admin, with each one’s role.
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Sign-up and sign-in
By phone number, email, or a Google or Apple account?
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Profile details
Only what you truly need to know about each user.
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Your team’s permissions Optional
Who adds content, who approves it and who sees reports.
Content and data
What the app shows at launch, and where it comes from.
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Launch content
The text and images users see from day one.
Word · PDF · JPG
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Existing data Optional
Lists of products, services or customers in Excel or a system.
Excel · CSV
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Sections and categories Optional
How you want content organised inside the app.
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App languages
Arabic, English or both?
Connected services
Services the app connects to in order to do its job.
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In-app payment Optional
If needed: which payment methods, and do you have a provider account?
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Maps and location Optional
Does the app need the user’s location or delivery tracking?
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Push notifications Optional
When users get a notification, and what it tells them.
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Existing systems Optional
A system or website the app must connect to, and who manages it.
Store publishing
What Google Play and the App Store need before submission.
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Google Play developer account
No account yet? We guide you to open one in your company’s name.
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App Store developer account
Needed to publish on iOS; ideally in your company’s name.
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App name and store description
The name users will search for, and a short summary of the app.
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App icon Optional
A high-resolution file, or we design it from your logo if in scope.
PNG · SVG
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Privacy policy
The stores require it before publishing; we agree with you how to prepare it.
Word · PDF
Identity and contact
Keeps the app true to your brand and sets how users reach you.
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Logo file
The best version you have; an SVG or PDF is sharper than an image.
SVG · PDF · PNG · AI
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Brand colours and fonts Optional
Your brand guide if you have one, or the colours you use today.
PDF
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Support email for users
The address shown in the store for users’ questions.
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Your current website Optional
Your site’s link, if you have one; it may connect to the app.
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Social media links Optional
The accounts you want shown inside the app.
What we need to understand how you work today and build a system around it: processes, data, reports and permissions.
- How you work today
- Users and permissions
- Data and forms
- Reports and dashboards
- Links with existing tools
- Hosting and access
- Identity, contact and notes
How you work today
A good system starts from understanding what happens now, problems included.
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Your current process
The steps from the start of a request to its end, in your words.
Word · PDF
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Problems you want solved
What gets delayed, repeated or lost today?
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Tools you use now
Excel sheets, software, WhatsApp groups or paper.
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Workflow diagram Optional
A hand drawing or a whiteboard photo is perfectly fine.
PDF · JPG · PNG
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First-version priorities
What must the first version solve before anything else?
Users and permissions
Sets who uses the system and what each person can see and change.
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User roles
Such as manager, accountant, sales staff and field agent.
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Permissions for each role
What each role can see, add, edit and approve.
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Approximate number of users
A rough number now, and what you expect as you grow.
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Branches or departments Optional
If the work is spread across several branches or departments.
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Users outside the company Optional
Customers, suppliers or partners who sign in, if any.
Data and forms
Your current forms reveal the fields and steps the system needs.
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Samples of your current sheets
An Excel sheet or a photo of a paper form; remove sensitive data first.
Excel · CSV · PDF · JPG
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Forms you need
The requests or forms users fill in, and the fields in each.
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Statuses and approvals
The stages a request goes through, and who approves each one.
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Existing records Optional
Data you want moved into the system, and where it is kept now.
Excel · CSV
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Documents and attachments Optional
Files attached to requests, such as contracts, photos or invoices.
Reports and dashboards
Defines the figures you want to see without compiling them by hand.
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The figures that matter most
What do you want to know at a glance each morning?
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Who sees each report
Management, department heads, or each employee for their own data.
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Current reports Optional
Examples of reports you prepare today, even if by hand.
Excel · PDF
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Export and printing Optional
Do you need reports exported to Excel or PDF, or printed?
Links with existing tools
So data moves between systems without being entered twice.
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Software in use Optional
Accounting, stock or sales software you want connected.
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Connection documentation (API) Optional
If the software has API documentation, send its link or the provider’s name.
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Existing website or app Optional
If the system will run behind your current site or app.
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Messages and notifications Optional
Should the system send email, SMS or WhatsApp messages?
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Online payment Optional
If the system takes payments, and who your payment provider is.
Hosting and access
Decides where the system runs, and who owns and manages its accounts.
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Where it will run
Your own server, cloud hosting, or not decided yet.
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Domain name Optional
The domain or subdomain the system will use, if any.
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Your technical contact Optional
Who manages servers or technical accounts on your side, if anyone.
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How access is granted Optional
Do not send passwords here; we agree on a secure way with you.
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Security and backup requirements Optional
Company policies, such as where data must be stored or backed up.
Identity, contact and notes
Final details that make the system feel like your company and keep follow-up easy.
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Interface language
Arabic, English or both?
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Project contact person
The person who takes decisions with us and gathers your team’s feedback.
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Logo file Optional
Shown in the system interface and on printed reports.
SVG · PDF · PNG
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Brand colours Optional
If you want the interface to follow your company colours.
PDF
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Additional notes Optional
Any detail or constraint you think matters, however small.
Send your files
Send what you have prepared, and we will help with the rest
Upload your files here, or share a link to a Google Drive folder or a similar service. We review what you send, then reply with the next step and anything still missing.
Questions
Common questions
What if I do not have a logo?
That is fine. Tell us in the form: logo and identity design can be added to the project scope, or we can start with your business name in a suitable typeface until a logo is ready.
My files are large or include videos. How do I send them?
Upload what the form accepts. For large files and videos, share a link to a Google Drive folder or a similar service, and check that its sharing settings let us open it.
Do I need the content ready before asking for a quote?
No. A general description of the project is enough to start the conversation and define the scope. The more details you send, the closer the quote is to what you need.
Can I send the rest later?
Yes. Send what is ready now and the rest when it is ready, through the same form or on WhatsApp. We will let you know what each stage needs.
Who can see my files?
We use what you send only to work on your project, and publish nothing from it without your approval. Do not send passwords through the form; we agree with you on a secure way to grant any access.